The Post Graduate Diploma in Hospital Administration with specialization in Floor Management is a specialized program aimed at training individuals in efficiently managing the operations and resources of hospital floors. During the course the student will grasp the basic fundamentals of floor management along with the desired skills in handling the most challenging issues pertaining to floor management with specialized training and learning in the desired area.

The course is designed in such a manner that the students will undergo intensive learning in the following areas :

Hospital Operations Overview: This course will introduce the students to the structure and functioning of different kinds of hospitals, including single speciality, multispeciality, superspeciality hospitals with practical understanding of different departments, patient flow and the role of floor management in ensuring smooth operations.

Floor Layout and Design: This module will acquaint the students with in-depth understanding of the layout and design principles of hospital floors for optimal patient care, staff efficiency, and infection control.

Patient Flow Management: This module will teach the students the various techniques for managing patient flow from admission to discharge, including scheduling appointments, coordinating tests and procedures, and optimizing bed utilization.

Resource Allocation: One of the key challenges in floor management is optimal allocation of human resources in each floor. The specialized module will help the students to address the critical human resource challenges between managing hospital staff (nurses, doctors, support staff) and physical resources (beds, medical equipment, supplies) to meet patient needs effectively.

Quality and Safety Standards: This module will equip the students with the in-depth understanding of the issues pertaining to compliance with quality and safety standards set by regulatory bodies, ensuring a safe environment for patients, staff, and visitors. Besides this the students will learn how to implement processes for continuous improvement, monitor performance metrics, as well as evaluating the effectiveness of floor management strategies.

Emergency Preparedness: This is one of the most challenging areas where hospitals need to prepare itself to meet any critical emergency challenges. Therefore, the students will practically learn how to develop protocols and procedures for managing any emergencies and disasters on hospital floors, including evacuation plans and response to medical emergencies.

Communication and Coordination: This specialized module is aimed towards teaching and making students learn how to be effective communicators. Therefore this course intends to develop effective communication skills among the students by practical learning and facilitating coordination among healthcare teams, departments, and external stakeholders to ensure seamless patient care. Besides this, effective communication and balanced approach will help to hone leadership skills as well as facilitating effective team management techniques so to lead and motivate staff on hospital floors.

Technology Integration: This specialized module aims to equip students with the basic understanding and learning how to utilize technology and information systems for task management including patient tracking, inventory management, and facilitating effective communication to enhance efficiency and effectiveness.

Patient Experience and Satisfaction: The course aims at teaching different strategies to the students for improving patient experience and satisfaction on hospital floors through measures such as patient-centred care, comfort, and communication.

Ethical and Legal Considerations: This course will deal with understanding the sensitive issues covering ethical and legal challenges related to floor management in healthcare including patient confidentiality(HIPAA), informed consent a compliance with healthcare regulations.

Therefore, through a unique combination of theoretical knowledge, practical training, case studies, and internships, this specialized program in Floor Management in Hospitals will prepare our prospective students for challenging roles such as floor managers, unit coordinators, or operations managers in healthcare facilities, where they play a crucial role in ensuring efficient and high-quality patient care.